Thursday, September 4, 2008

It's not what you say, but how you say it.

How many times have you heard yourself say:
I'm sorry, I didn't mean it that way.

Many times we speak before we think - but also, we think about what we're going to say instead of how we're going to say it.  The words we choose are important but a tone of voice is critical and also universal.

We are in a big melting pot.  We see and observe people communicate to each other with all sorts of emotions.  Though we don't always understand what is being said, we can always observe the emotion that is being relayed through their voice.  We can hear confusion, excitement, anger, disrespect and the sorts...all without having to know the words that were spoken.